ArcticDx – Privacy Policy

Your right to privacy while using the World Wide Web is very important to ArcticDx Inc. ("ArcticDx"). ArcticDx is committed to helping you maintain control over your personal data while fostering the growth of a more interactive, engaging, and personalized Web experience. We respect your right to control how much information you provide about yourself. The following Privacy Policy ("Policy") describes how we collect, protect and use personal information we receive from visitors to our web site or any of our product websites, including websites for Macula Risk®, Colo Risk® and VitaRisk® (collectively and individually referred to as "Site"). This Privacy Policy applies only to personal information collected through our Site and not to information collected offline.

1.              What is Personal Information

By "personal information," we mean data that is unique to an individual, such as a name, address or telephone number.

2.              What Personal Information is Collected

We do not collect personal information on our Site unless you voluntarily provide some information about yourself via an electronic mail message or by filling out one of our online forms. No software or hardware techniques are employed to capture a visitor's email address or other personal information. ArcticDx does not monitor individual traffic patterns on our Site, and we do not use "cookies" or invisible images to track how you use our Site. Our hosting company may collect anonymous, aggregate information or statistics related to Site usage. These statistics indicate the total number of hits, the total number of page hits, the number of kilobytes transferred from our Site, and the IP address of the visitor. We may have the ability to access this information, but have chosen not to avail ourselves of this data. If we decide to use this information to analyze Web traffic in the future, we will only be able to measure the number of visitors to our Site and the addresses of the web sites from which our visitors come. Email addresses and other personal information are not available to us.

3.              How the Personal Information You Provide is Used

Should you send us your personal information – for example, in comments or questions – via email to any email address provided on our Site, we will only use the information for the purposes of (1) providing you with a complete and satisfactory response and (2) supporting your continued relationship with ArcticDx, specifically, contacting you with updates or information regarding ArcticDx or any of our products or services. [In conjunction with such purposes, we will only share your communications with our employees or agents most capable of addressing your questions and concerns as applicable.

4.              Confidentiality of the Personal Information You Provide

The personal information you provide will be kept strictly confidential.

5.              Retention and Destruction of Personal Information

We will retain your personal information until we have provided you with a response. Once such a response has been provided, we will either destroy the information in accordance with our personal information destruction policies [NTD: ArcticDx is required to develop guidelines and implement procedures togovern the destruction of the personal information it controls.]or archive it to support your continued relationship with ArcticDx. [NTD: Where ArcticDx retains personal information, it should develop guidelines and implement procedureswith respect to the retention of the personal information. Theseguidelines should include minimum and maximum retention periods.]

6.              Disclosure of the Personal Information You Provide

We will only disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the Site; or (4) protect the personal safety or property of our users or the public. We do not sell, rent or otherwise disclose our mailing lists or other personal information you may provide without your consent.

7.              Disclosure of Customer Information Through Business Transfers

As we continue to develop our business, we may buy, merge or partner with other companies or businesses, and in so doing, acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, in the unlikely event that a portion or substantially all of ArcticDx assets are sold or transferred to a third party, the information you have voluntarily provided to us, including your email address, would likely be one of the transferred business assets.

8.              Security of Information Sent to Us

Please note that, unless we expressly advise you otherwise, the email functionality on our Site does not provide a means for completely secure and private communications between us. Like all unencrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider to be confidential. While we strive to protect your personal information, ArcticDx cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use our commercially reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may contact us instead via telephone at the numbers provided throughout our Site.

9.              Privacy Policies of Web Sites Not Under Our Control

For your convenience, this Site may provide links to various web sites that we do not control. When you click on one of these links, you will be transferred out of our Site and connected to the web site of the organization or company that you selected. We are not responsible for the nature, quality or accuracy of the content or opinions expressed in such web sites, and such web sites are not investigated, monitored or checked for quality, accuracy or completeness by us. Inclusion of any linked web site on our Site does not imply or express an approval or endorsement of the linked web site by us, or of any of the content, opinions, products or services provided on these web sites. Even if an affiliation exists between our Site and a third-party web site, we exercise no control over linked sites. Each of these linked web sites maintains its own independent privacy and data collection policies and procedures. If you visit a web site that is linked from our Site, we encourage you to consult that web site's privacy policy before providing any personal information and whenever interacting with any web site.

10.           Access and Correction

You have a right to know about the personal information that ArcticDx has collected through your requests as described above, including the right to correct, amend or delete the information that ArcticDx has on file if it is incorrect. You may also change the status of whether you wish to receive ArcticDx alerts, newsletters and communications at anytime. If at any time you wish to exercise these rights, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone (see below).

11.           Modifications to This Privacy Policy

By using this Site, you signify your agreement to the terms of our Privacy Policy. If you do not agree with the terms of this Policy, please do not disclose any personal information through this Site. This Policy and the use of this Site are governed by Ontario law. Any claim related to the Site or this Policy shall be brought in a federal or provincial court in Toronto, Ontario, within one year after the claim arises. Users of the Site consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this Policy.

Please bear in mind that we may change the content or design of our Site, and consequently, this Policy at any time in the future. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of our Site following any modifications to this Policy will be conclusively deemed acceptance of any changes.

12.  Questions and Comments

ArcticDx welcomes comments and questions about this Policy and about our Site. We are dedicated to protecting your personal information while providing a robust and friendly Web environment. Any comments or questions regarding ArcticDx's electronic information privacy practices may be directed to our webmasters at This email address is being protected from spambots. You need JavaScript enabled to view it..

You may also call us at 1 (866) 964-5182 or send a letter to:

ArcticDx Inc.
Attn: Webmaster

661 University Ave.  Suite 455
Toronto, ON  M5G 1M1

Thank you for your interest in ArcticDx. We hope your visit to our Site is pleasant and productive.